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Your questions answered
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about GoodShoppingGuide and online shopping here. |
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Why visit GoodShoppingGuide.com.au?
How do I use the site?
How do I find the best bargains?
Is online shopping safe?
What do I do if there's a problem?
Why visit GoodShoppingGuide.com.au?
We've done the hard work in online shopping for you by selecting
a limited number of retailers who adhere to five criteria:
- Quality products worthy of your money.
- Easy-to-use web sites to simplify your purchase.
- Secure transaction to protect your credit card.
- Great customer service.
- Clearly stated privacy policy to protect your personal details.
As well, each week we work with these merchants to offer a new range
of items discounted specifically for online shoppers.
How do I use the site?
Select a category, such as Books, Homewares or Gifts, to see our recommended
online retail partners. Or check out the category showcased products
to see the latest specials. Then follow the link to the individual
category page to see a range of similar featured products.
Each retailer has its own product page that
you can access via the drop down menu, which is located in the upper right corner. If you would like to make a purchase or find out more about a product, click
on the product to go straight to the retailer's site.
Is online shopping safe?
Online shopping conducted through reputable retailers is as safe
as giving your credit card to retailers over the telephone. Your
web browser will display a special icon - a closed padlock or an
unbroken key on the bottom on the screen - to show that a merchant
has a secure transaction system. As well, the address of the web
page will begin with "https" instead of the usual "http".
It is worth noting the security capabilities have
gathered strength with successive versions of browsers. We recommend
you use version 5 or higher of Netscape or Internet Explorer.
For more information about the security of online
transactions from an independent source, we suggest you visit the Department
of Communications, Information Technology and the Arts web site.
The site is a good source of online shopping fact sheets. For further
information regarding the f2 network privacy policy statement, please
click
here.
How do I find the
best bargains?
Each week GoodShoppingGuide directs you to the best deals by promoting
them in our Showcase area. Also, on the right hand side of the site
you will find the best deals on our Specials page as well as a range
of handy Gift ideas under a price guide range. Visit often as these
will be rotated frequently.
What do I do if there's
a problem?
All sales are the responsibility of our member retailers. If you
are dissatisfied with the product or service of a retailer, you
should contact them. See our Contact Us
list for email, telephone and address details for all our merchants.
Although individual retailers handle their own transactions, GoodShoppingGuide stands behind the selection of businesses on this site.
Please contact us if you believe a retailer does not uphold our
standards. You can contact us here.
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